Chat not working
- Check that you’ve connected a Claude API or OpenRouter key on the Integrations page
- Verify your API key is valid and has credits
- Try refreshing the page and starting a new conversation
Channel not connecting
- Make sure you’re sending the correct workspace code:
/connect UTR-XXXXXX - Check that the Ultron bot is active in your channel
- Try disconnecting and reconnecting:
/disconnectthen/connect
Leads not appearing in dashboard
- Lead generation requires the Max plan for full execution
- Free plan shows preview only (leads are not stored)
- Check the Leads page filter — you might be filtering them out
Content not matching my voice
- Re-calibrate your voice in Settings → Business Profile
- Provide more voice samples (2-3 of your best posts)
- Be more specific about tone: “direct, short sentences, no jargon”
Agent not running on schedule
- Check agent status on the Agents page (should show “active”)
- Verify the schedule configuration
- Check the error log for failed tasks